If the question you have is not listed below please email us.
Who is Injectronic?
->Injectronic is a company specialized on automotive diagnostics since 1997. Probably you don´t know us, but we have been continuously in bussines and with the following achievements:
First to introduce the handheld Palm Pilot scantools back in the late 1990’s and early 2000’s
Innovative solutions with a unique approach
Independent and family operated
What are the advantages of the CJ4R?
-> The CJ4-R offers professional level OBD2 diagnostics. This includes extensive actuation controls and re-learns. The CJ4-R also offers a powerful 2 channel labscope. Apps have been created to interact with your favorite mobile device including Android and Apple OS devices. You now have the freedom to use a mobile device as a complete mobile display! A wireless voltmeter has also been developed. All of this is included with the purchase of the CJ4-R.
Aside from the size and the way it looks, what is the difference between the CJ4R and CJ500?
->The CJ4R is a scantool with an integrated oscilloscope. The CJ500 can be configured to be a scantool or oscilloscope inserting expansion modules. The expansion modules offers the ability to “future proof” your investment by adding to the scantool via the expansion slot.
What is the advantage of buying the CJ500?
->On-board chipset has been upgraded for a faster and more robust interaction with the technician.
->You are getting a bigger screen for easy viewing in color.
->The dual operating platform of the CJ500 gives you a choice of how to navigate through the programs, either with its keyboard or touch screen.
->The interchangeable modules permit the CJ500 to execute specific functions like an Oscilloscope and a Scantool.
What about updates?
->The CJ4R, CJ4R and CJ500 have 2 years of FREE updates starting from date of purchase, after the 2 years, a license and activation code is required and is good for 12 months.
What is the procedure to update my CJ?
->The update procedure for either the, CJ4, CJ4-R and CJ500 is basically the same. Two main steps is all it takes; First download to your PC the latest update available and Second, install the update files in the SD card(s) of your Injectronic device.
->Please consult the documentation included with your equipment for the applicable procedure, view the available videos in our web site or contact us for help.
->PLEASE REMEMBER THAT AFTER 2 YEARS FROM PURCHASE A LICENSE AND ACTIVATION CODE IS REQUIRED TO USE ANY UPDATES INSTALLED THEREAFTER.
I installed a new update but my CJ4/CJ4-R doesn’t work now, what do I do?
->There may have been a file corruption or incomplete file transfer when the CJ4/CJ4-R unit was being updated. It is recommended to restore a backup of your previous update (if available). Retry the update process, making sure all steps are followed correctly. If further help is needed, please contact our help desk @ 1-866-691-6283.
Will my CJ4/CJ4-R/CJ-500 continue to work if I don’t update or purchase a license?
->YES, your CJ4/CJ4-R/CJ-500 will continue to work as long as you DO NOT install a new update. The new update will require a news license.
I didn’t update my CJ4/CJ4-R/CJ-500 during the 2 year FREE period, now what?
->Don’t worry, your CJ4/CJ4-R/CJ-500 will keep working, as mentioned before. Purchasing the update license will give you an activation code to use new updates, with the newest update, you will get ALL the updates that you missed before!
Do I have to pay a penalty fee for not updating?
->NO, you won’t be penalized if you don’t update during the 2 FREE years, or any time thereafter for that matter. BUT keep in mind that not updating during the FREE period WILL NOT EXTEND the FREE period. When you decide to update, just purchase the license and activation code at the current price, like anyone else, install the newest update and you’re back in business.